Excellent Job Opportunity: Assistant Manager

Clear Storage is a progressive and dynamic family owned and operated self-storage facility located in the heart of historic rural Herefordshire.

Our employees are at the heart of everything we do and when customers call, email or visit our facility their experience starts with our staff. It is crucial that you have an eagerness to be warm, welcoming and look after our customers from start to finish. Professionalism and adherence to our processes is key where security of our customers belongings is paramount. If you are passionate about making a difference and ensuring our customers have the best possible experience from start to finish then this could be the role for you. You will need to be willing to learn all about the services we offer from self-storage, van hire, collection and delivery as well as packaging sales and have the mindset of going above and beyond in all areas to be eligible for this role. Scope for career progression for the right candidate. The main role is to support the Facility Manager and work alongside our Customer Services Manager.

Below are some of the key areas you will be required to fulfil:

• Provide the highest standards of customer service, in person, via email or phone
• Maximise sales at every opportunity through promoting the products and services available
• Be confident and comfortable negotiating day to day
• Complete daily health and safety walk arounds and help maintain the general cleanliness of the site
• Propose ideas for local marketing
• Carry out general administration tasks on our database and payment systems (i.e. set up customer contracts and debt management)
• Take a flexible approach to working as part of a team or individually
• Take an equal share of responsibility by being a key holder and opening/closing your store
• Support your store manager in all aspects of running your store
• Support your store manager to grow and develop your business

Our ideal Assistant Store Manager will demonstrate:

• A “can do” attitude, not afraid of getting stuck into your work
• Experience demonstrating a lead by example attitude
• Strong listening skills with a genuine desire to help others and learn
• The ability to problem solve whilst building rapport with customers and colleagues
• Excellent prioritisation skills and ability to make decisions
• Enthusiasm and consistency with the ability to work alone or within a team
• Hunger to improve and learn new skills and a flexible approach to your working hours

We offer competitive pay, opportunities for growth within the company, and a supportive work environment. If you are a motivated individual with a passion for retail and leadership, we encourage you to apply.

Job Type: Part-time

Part-time hours: 20-25 per week

Salary: £21,000.00-£23,000.00 per year

Benefits:

• Company pension
• On-site parking

Schedule:

• Monday to Friday
• Overtime
• Weekend availability

Supplemental pay types:

• Bonus scheme
• Performance bonus
• Yearly bonus

Education:

• GCSE or equivalent (preferred)

Experience:

• Retail sales: 1 year (preferred)
• Customer service: 2 years (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location:

• In person at our site in Rotherwas

• Modern office setting
• Growth opportunities
• Interesting and varied work

If you feel you can thrive working at Clear Storage Hereford, please submit your resume along with a cover letter detailing your relevant experience to be considered for this position and email to: [email protected]